Privacy Policy

At White House Designers, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website or contact us, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

Everything we have included here is required under a law that protects your personal data. We have tried to keep the contents as clear as possible with as much transparency as possible on how we use your data. If you have any questions at all please email us at louise@whitehousedesigners.com.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to louise@whitehousedesigners.com.

Who are we?

We are an exclusive, word of mouth designer sale for friends and friends of friends. The sales are held twice a year and are by invitation only.

How do we collect information from you?

We obtain information about you when you use our website contact form or if you email us.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

How is your information used?

We may use your information to:

send you communications which you have requested and that may be of interest. These may include information about the sales, promotions or competitions.
seek your views or comments on the services we provide;
notify you of changes to our services;

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity.

Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our sales, please email us and we will remove your details.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: louise@whitehousedesigners.com.

How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: louise@whitehousedesigners.com.

Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of ‘cookies’

Like many other websites, White House Designers website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Opting out

Opt-Out. If you no longer wish to receive emails from us you may opt out by following the “unsubscribe” instructions in the latest such message you have received or by contacting us at EMAIL.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated on 5 May 2018.

Data Subject Access Requests

You may ask us for a copy of the information we hold about you at any time, and request us to modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless permitted by law. If you request further copies of this information from us, we may charge you a reasonable administrative cost. Where we are legally permitted to do so, we may refuse your request. If we refuse your request we will always tell you the reasons for doing so.
Right to erasure
You have the right to request that we “erase” your personal data in certain circumstances. Normally, this right exists where:
The data which is your information are no longer necessary;
You have withdrawn your consent to us using your data, and there is no other valid reason for us to continue;
The data has been processed unlawfully;
It is necessary for the data to be erased in order for us to comply with our obligations under law; or
You object to the processing and we are unable to demonstrate overriding legitimate grounds for our continued processing.
We would only be entitled to refuse to comply with your request for erasure in limited circumstances and we will always tell you our reason for doing so.
When complying with a valid request for the erasure of data we will take all reasonably practicable steps to delete the relevant data.

Right to restrict processing

You have the right to request that we restrict our processing of your personal data in certain circumstances, for example if you dispute the accuracy of the personal data that we hold about you or you object to our processing of your personal data for our legitimate interests. If we have shared your personal data with third parties, we will notify them about the restricted processing unless this is impossible or involves disproportionate effort. We will, of course, notify you before lifting any restriction on processing your personal data.

Right to rectification

You have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you. If we have shared this personal data with third parties, we will notify them about the rectification unless this is impossible or involves disproportionate effort. You may also request details of the third parties that we have disclosed the inaccurate or incomplete personal data to. Where we think that it is reasonable for us not to comply with your request, we will explain our reasons for this decision.

Right of data portability

If you wish, you have the right to transfer your personal data between service providers. In effect, this means that you are able to transfer the details we hold on you to another third party. To allow you to do so, we will provide you with your data in a commonly used machine-readable format so that you can transfer the data. Alternatively, we may directly transfer the data for you.

Right to complain

You also have the right to lodge a complaint with your local supervisory authority which is the Information Commissioner’s Office in the UK.

You can contact them in the following ways:

Phone: 0303 123 1113

Email: casework@ico.org.uk

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

If you would like to exercise any of these rights, or withdraw your consent to the processing of your personal data (where consent is our legal basis for processing your personal data), please contact us at louise@whitehousedesigners.com.

Please note that we may keep a record of your communications to help us resolve any issues which you raise.

Please note that we may require additional information from you in order to honour your requests.

You can unsubscribe or opt-out of receiving marketing communications from us by clicking the “Unsubscribe” link at the bottom of our marketing emails.

LEGITIMATE INTEREST ASSESSMENT

Identifying the legitimate interest:

• The White House designer sale email mailing list is held on Mailchimp and is the way we invite our friends to this exclusive sale. It is a targeted and proportionate method of direct marketing to friends who come to the sale or want to receive emails about them.
• Friends of the White House have asked to be on this list or have been recommended by friends of theirs who are on the list and have attended the sale.
• Those on the White House Mailchimp mailing list get exclusive invitations to the sale.
• There are no wider public benefits to the processing.
• If you are not on this mailing list, you will not receive invitations to the sale.
• We will never use the data (name, email address, mail address) for any other purpose except for the White House sale.
• The data will never be sold or passed on to any other person.

Is this Mailing List necessary?

• This is a reasonable method of inviting you to the sales.
• There is no less intrusive or more effective way of doing this.

The balance between the legitimate interest and the impact of the processing:

• You are either family, a friend, a friend of a friend, a previous visitor to the sale or have asked to receive information about the sales.
• None of the data is sensitive or private – it is purely a name, email address and mailing address.
• We would expect that you would expect us to use your data in this way and would be very happy to explain it to you at any time.
• We would not expect you to find the sale emails intrusive.
• We would expect individuals to welcome the emails.
• The impact of the emails would be great if you are particularly excited about the sales and minimal if you are not going to come to the next one.
• We are only processing adults’ data, and none of the individuals are vulnerable in any other way.
• Any excel mailing lists collated on laptops will be encrypted and password protected.
• We always offer an unsubscribe link on all emails and will ensure that those emails are permanently deleted on mailchimp.